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Category: Systems Thinking

Blame the Management System not the Managers

November 3, 2019September 29, 2020 Oliver Schönfeld Leave a comment
“The prevailing management system has destroyed our people” wrote W. Edwards Deming 1990 in the preface of Peter M. Senge’s book “The fifth discipline”, that I’m currently reading again. He explicitly referred to the fact that both managers and employees lose through the prevailing management systems, as his famous saying also expresses: “A bad system…

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